Do you have a first experience in office management or customer success? Are you ready to raise your customer management skills to the next level? Are you not afraid to travel for work? Keep on reading, because you might be the Customer Success Hero that we are looking for! 🦸♂️
Zapfloor is one of the leading workspace management platforms for coworking spaces and offices all over Europe. Thanks to our software clients can easily manage their administrations & offices and extend their community.
What are you going to do as a Customer Success Hero?
- Clients know where to find you, you are their first point of contact ☎️
- You guide clients through the whole process, with the ultimate goal of launching them into the software
- You’re always there for our clients via phone or chat. Traveling for an international client? Yes, please! 🌏
- You represent the voice of the customer whenever there are new product developments
What do we expect of our Customer Success Hero?
- You’ve had your first experience with direct client contact. Did you work as an office manager before? We’d love to meet you.
- Tech-savvy is your second name.
- Jouw Nederlands is perfect, and so is your English. Un peu de français? Mais oui, bien sûr! 🇫🇷
What we offer
- A fulltime job
- A very competitive salary
- A nice holiday plan
- Team events & after work drinks
- Office challenge games
- Amazing offices with great views
- Interesting conferences across the world